ALEXANDRE WILLERVAL

29 years old · Lille (FRANCE) · +336 19 66 25 62

I graduated from the Ecole Centrale Lyon in 2012. Recruited through the Orange Graduate Program in october of the same year, I began my career working as an engineer in the telecommunication field for Orange. I am now presales technical engineer at Orange Business Services.

Pour voir mon CV en français, cliquer ici

Experience

Orange Business Services · North of France Business Services

Lille (France)

Presales technical engineer:
Technical support of the sales engineer on complex solutions (networks, XoIP, IT, …) dedicated to businesses and institutions. Drafting replies to calls for tender in French and English.
IT and SDWAN referent for the team:
In-depth knowledge of Orange IT offers, involvement in the launch of new offers, training workshop for the team, and commercial support for pilot customers.
Other work experiences on this position:
· Cross-functional project: Improvement of the business efficiency of replies to calls for tender.
· Shaker: Work on a genY related subject defined by Orange France Executives.
· Oz program: Contribution to this project dedicated to promote innovation at Orange.
· #SuperCodeur coach: Conduct of coding initiation workshop aimed for children on Scratch.

2017 - Present

Orange · Computer System Operations

Nantes (France) · Second position within the Orange Graduate Program

Manager of the team "Customer Relationship Management":
Management of ten IT experts in charge of internal software releases and incident management at a national level (more than 10 000 users) following ITIL principles. Team meetings conducting, daily activities monitoring, employees’ development, and new team members recruitment.
IT project manager for "RTLog":
Roadmap formulation (objectives, costs, planning, ROI) and project management for RTLog, a real-time log centralization and visualization platform.
Other work experiences on this position:
· Community Manager on Plazza : Creation of two communities (more than 400 members each), blog posts, events planning, and organisation of training workshops about Orange's corporate social network.
· The Small Factory : Eight months training program in creative thinking and intrapreneurship, then pitch of the team project in front of Orange France Executives.
· Hackathon of DTSI : Prototyping of ten ideas suggested by Orange employees.
· ACSED : Member of the Technological Survey, Strategy and Digital Development Commission.

2014 - 2017

Orange · Operational Unit of Paris area

Paris (France) · Recruited through the Orange Graduate Program

Engineer in charge of fibre optic network performance in the Ile-de-France region:
Reporting for Orange executives of Paris area, leader of a weekly steering committee, work on data quality, production modelling, budget forecast (over 150 million euros of annual budget), and a four months crisis management with daily meetings in 2013.
Engineer in charge of fibre optic network deployment process:
Support for operational actors in the five operational units of Paris area, continuous improvement of processes and collaboration with national fibre experts.
Other work experiences on this position:
· Orange Welcome Program: One month in an Orange shop (reception, advices, basic sales…).
· Orange African Social Venture Prize: Review committee member.

2012 - 2014

Wavestone

Paris

IT Consultant:
In-depth study of ToIP innovations for businesses and international deployment, and Project Management Office (planning, reporting) on a major project for the French Postal Bank.

2012

Centrale Conseil

Lyon

Engineer:
Developer on two projects: Coding of a web app to interact with Google and prototyping of a client’s website new design.
Project leader:
Customer relation and project management for two clients: SNCF and Management School of Lyon.
Quality manager:
Controls of legal compliance of client files of Central Conseil, the Junior Enterprise of Ecole Centrale Lyon, a company led by students with a turnover of 63,000€.

2009 - 2012

Education

French Digital University

Internet

Certification in three MOOC:
Online videos, exercises and tests about: smart cities, 4G networks and finite groups.

2016

Orange Campus

Paris (France)

Two training programs in management:
Meetings facilitation, crisis management, employee development, various case studies…

2015

University of Queensland

Brisbane (Australia)

Master’s level courses:
One semester exchange program with four courses in IT: computer science, software engineering, design and innovation strategy.

2011

Ecole Centrale Lyon

Lyon (France)

Engineer’s degree:
Three-year courses based master’s degree in multidisciplinary engineering with majors in IT (computer science and telecommunications) and Business development.
President of the robot club in 2011: Creation of a robot from scratch (involving mechanics, electronics and programming) in order to take part in the robotics French cup.

2009 - 2012

Henri IV High School

Paris (France)

Preparatory classes:
Two years of intensive courses in Maths, Physics and Chemistry in preparation for selective entrance exams to “Grandes Ecoles” (the French engineering universities).

2007 - 2009

Saint Paul High School

Lens (France)

Baccalaureate degree:
Equivalent of A-levels in Maths, Physics and Chemistry with highest distinction.

2007

Skills

Professional skills
  • Management
  • Team work and workshop facilitation
  • Project management
  • Network and computer system engineering
  • Customer relation
  • Self-motivated, organized, good listener
Languages
  • French : Native speaker
  • English : Fluent (TOEFL IPT : 647/677), six months spent in Australia in 2011
Computer Skills
  • Advanced skills in Microsoft Office
  • Good knowledge of Adobe Photoshop
  • Programming with HTML, CSS, Javascript, PHP, Java, VBA macros

Interests

  • Judo (for 22 years): 2nd dan black belt grade and President of the judo club of Centrale Lyon in 2011
  • Badminton (for 16 years)
  • TED talks lover
  • Science-fiction and fantasy